MediaCreator.ai Privacy Policy

Effective Date: April 19, 2025

Information We Collect

MediaCreator.ai ("MediaCreator," "we," "us," or "our") provides an AI-powered social media content creation and marketing platform (the "Platform") designed to help businesses, influencers, and marketers streamline content creation, scheduling, and analytics.

This Privacy Policy explains how we collect, use, disclose, and protect your Personal Data (information that can identify you) when you use our Platform and related services (collectively, the "Services").

This Privacy Policy does not apply to third-party platforms (e.g., Facebook, Instagram, TikTok) that integrate with our Services. Those platforms have their own privacy policies.

By using MediaCreator.ai, you agree to this Privacy Policy.

1. Information We Collect

We collect information when you:

Sign up for an account (name, email, company, payment details).
Use the Platform (content preferences, social media account data, analytics).
Contact support (inquiries, feedback).
Integrate third-party services (e.g., social media logins, APIs).

Types of Data Collected:

Account & Profile Data: Name, email, company, job title, payment details.
Social Media Data: If you connect social accounts (e.g., Instagram, TikTok), we may access public posts, engagement metrics, and profile details (with your permission).
Usage Data: How you interact with the Platform (e.g., clicks, session duration).
Cookies & Tracking: We use cookies (see Section 11) for analytics and security.

2. How We Use Your Data

We use your data to:

Provide & improve the Services (e.g., AI content generation, scheduling).
Respond to inquiries & support requests.
Personalize content recommendations.
Send marketing emails (you can opt out).
Prevent fraud & secure the Platform.
Comply with legal obligations.

3. How We Share Your Data

We may share your data with:

Service Providers (e.g., hosting, payment processors).
Business Partners (if you opt into co-marketing).
Legal Authorities (if required by law).
Affiliates & Acquirers (in case of a merger or sale).

We do not sell your Personal Data to third-party advertisers.

4. Data Retention & Deletion

We retain your data as long as needed for the Services or as required by law. You can:

Delete your account via Settings or by emailingsupport@mediacreator.ai.
Request data removal (subject to legal obligations).

5. Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

Access, correct, or delete your data.
Opt out of marketing emails.
Restrict or object to processing.
Data portability (request a copy of your data).

To exercise these rights, email privacy@mediacreator.ai.

6. Security

We use industry-standard measures (encryption, access controls) to protect your data—but no system is 100% secure.

7. International Data Transfers

If you’re outside the U.S., your data may be processed in the U.S. or other countries with different privacy laws.

8. Children’s Privacy

Our Services are not for users under 13. We do not knowingly collect children’s data.

9. Cookies & Tracking

We use cookies for:

Authentication (keeping you logged in).
Analytics (improving the Platform).
Advertising (via third-party tools like Google Analytics).

You can manage cookies in your browser settings.

10. Changes to This Policy

We may update this Privacy Policy. If changes are significant, we’ll notify you via email or in-app alerts.

11. Contact Us

For privacy-related questions, contact: privacy@mediacreator.ai